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Terms and Conditions

Privacy Notice

This Privacy Policy describes how Wellbeing Medical Supplies (“we” or “us”) gathers and uses personal information submitted on our website www.wmsjanitorialsupplies.co.uk. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Input of your details onto the contact us form is voluntary. If you do decide to fill in the form, we will not collect your personal information until you agree to submit the form.

Information We Collect

If you enter your details into the Contact Us form at www.wmsjanitorialsupplies.co.uk, you will be asked to provide certain personally identifiable information (“PII”) such as your name, email address and telephone number. If you decide to provide PII, you are telling us that this information is both true and accurate, and that you are authorised to provide it to us.

Lawful Basis for processing

We use legitimate interest for collecting your data via our online form to allow us to respond to your queries. Our cookies are based on consent, this can be withdrawn by disabling cookies on your browser

Use of personal information

We will treat your personal information as confidential, and we will not share your personal information with third parties without your permission. Information provided through the Contact Us page of our website will be stored in our Customer Relationship Management solution and will be used by our staff members to follow-up with you directly based on your interest in our products or services.

Control of personal information

You can confirm, change, delete or update personal information you have provided to us by contacting us at or 0121 413 5908.

Security of personal information

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage is one hundred percent secure and we cannot guarantee its absolute security. Please contact us, if you have any questions about security on our site.

Use of cookies and tracking technology

When you visit our site we may store information about your web session and assign you one or more cookies. Your browser will store these cookies on your computer in a small text file, and if you return to the site the cookie may be read. Permanent cookie files remain on your computer’s hard drive until you delete them manually using your browser or operating system software. You can enable your browser to refuse cookies, but doing so may disable access to some services and tools that we offer.

Enforcement of this policy

If you have questions about the policies described in this policy, please contact us directly.

Social Media Features and Widgets

Our site includes social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Changes to this policy

We may from time to time update this privacy policy. When we make these updates, we will change the “last updated” date listed below. If we make a material change to this policy in how we use your personal information, we will update users by placing a more prominent notice on our home page before the change. We encourage you to periodically review this page for the latest information on our privacy practices. Your use of www.wmsjanitorialsupplies.co.uk after an updated privacy policy becomes effective will indicate your acceptance of the updated policy.

Terms and Conditions

This website is owned and operated by Wellbeing Medical Supplies Limited whose main priory is the wellbeing of your business, by delivering you a complete package of high quality products at an affordable price, whilst maintaining the highest level of service and professionalism. It is important that you read and understand the Terms and Conditions of trade as outlined below. If you have any queries or require further clarification please call 07702 798 133 or email us on sales@wellbeingmedicalsupplies.co.uk


All orders are accepted by WMSJanatorial Medical Supplies subject to these conditions. WMSJanatorial Medical Supplies Limited accepts no alterations of these conditions unless previously agreed in writing.

Customer Authority

Customers purchasing goods with WMSJanatorial Medical Supplies Limited confirm that they have the authority to consent and are consenting to these conditions for themselves and as representative for and on behalf of all other persons who are or may become interested in purchasing products from Wellbeing Medical Supplies Limited.

Information About Products

Information about products is correct at time of publication, but may be changed without prior notice. WMSJanatorial Medical Supplies reserves the right to change specifications of any given product and to withdraw any product. The detail contained in the website is for information purposes only. Images are for illustration purposes only. Due to many factors the item dispatched may not necessarily look like the image displayed.

Product Specification

In the event that WMSJanatorial Medical Supplies cannot supply the products ordered by the you, Wellbeing Medical Supplies reserves the right to supply goods of equal or superior quality at no extra cost.

Suitability of Products

Wellbeing Medical Supplies makes no representation as to the fitness of purpose or suitability of any goods sold for any purpose. You acknowledge that Wellbeing Medical Supplies do not have professional or medical qualifications to advise as to fitness for purpose or suitability. You acknowledge that products have been selected and ordered by you using your own skill and judgment.

Products are sold on the understanding that they will be used for their intended purpose. Wellbeing Medical Supplies do not take any responsibility for trained or untrained personnel without qualified supervision using or mis-using equipment supplied by Wellbeing Medical Supplies.

Inventory Control

We have access to all products displayed on our website, whether they are stocked in our warehouse or our supplier’s warehouse. We do not stock items that are not sold on a regular basis, expensive medical equipment, refrigerators, and other high value items. However, we will endeavor to get these items if ordered delivered directly to you within a few days.


Payment is to be made and to be received by Wellbeing Medical Supplies within 30 days from date of invoice.

If payment is not made on time, Wellbeing Medical Supplies may charge interest daily on the outstanding balance at 2.5% above the Bank of England base lending rate calculated on a daily basis.


Wellbeing Medical Supplies reserves the right to restrict or refuse any orders for application of credit at any time.

Failure to comply with the state payment terms may result in an “Account Facility” being withdrawn.


The price list replaces previous issues and is subject to change without notice. All prices quoted are subject to VAT at the prevailing standard rate.

Force Majeure

If Wellbeing Medical Supplies is hindered or prevented from fulfilling any contractual obligation due to unforeseen events beyond our reasonable control. Wellbeing Medical Supplies shall not be liable for any loss or damage caused to the customer as a result.

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